Draft for review — not yet reviewed by counsel
Legal
Privacy Policy
This Privacy Policy explains how Howl Big ("we," "us," or "our") collects, uses, and protects your information when you join our waitlist, visit our website, or use our app.
What we collect
What we collect depends on how you're using Howl Big today, since the app itself hasn't launched yet.
Right now, on our waitlist
- Your email address, which you give us to join the waitlist. It's submitted through a form we use to manage sign-ups (currently Formspree) and used only to notify you when Howl Big is ready.
Once the app launches
When the app is live, using it will involve collecting:
- Puppy photos you choose to upload
- Pet details you provide, such as breed, age, weight, and sex
- Monthly weigh-ins you log so we can track growth over time
- Device identifiers, used to keep the app working correctly and to understand basic usage patterns
- Purchase and subscription state (for example, whether you have an active subscription), which is handled by the App Store or Google Play
How we handle your puppy's photos
Photos are central to how Howl Big works, so here's exactly what happens to each type of image and how long we keep it.
The original photo you upload
We use your original upload to detect your puppy's breed and create a cropped, dog-only reference image. We delete the original upload once that processing is complete, and in any case no later than 30 days after you upload it — a short grace period in case anything needs to be reprocessed.
The normalized reference crop and description
We keep a cropped, background-removed reference image of your dog, along with a short text description of their appearance (like coat color and markings). We keep this for as long as your pet's profile exists, because it's what lets us generate new grown-up portraits as your puppy ages, without asking you to re-upload photos every time. Deleting your pet's profile deletes this data too.
The AI-generated grown-up portraits
The grown-up portraits Howl Big predicts for your dog are kept for as long as you have an active subscription, so you can view and revisit them. If you cancel, stored portraits may be removed, so we recommend saving any you'd like to keep to your own device beforehand.
Photos in your gallery
Any photos saved in your in-app gallery are yours to manage — view, download, or delete them anytime from within the app.
Every photo is cropped to your dog before any AI processing happens. Please only upload photos of your pet — we ask that you don't include people in the photos you upload.
Who we share data with
We share information only with the service providers that help us run Howl Big — never for advertising purposes.
- AI image-generation and analysis providers (currently Google and Anthropic) — used to detect your puppy's breed and generate grown-up portraits. These providers are contractually committed not to use your photos to train their own models.
- Formspree — processes the email addresses submitted through our waitlist form.
- Plausible — a cookieless analytics provider that helps us understand overall site traffic without tracking individual visitors.
We do not sell your personal information.
Analytics
Howl Big uses Plausible, a privacy-first analytics tool that doesn't use cookies and can't identify individual visitors or track you across other websites. It just gives us aggregate numbers, like how many people visited a page.
Your rights
Depending on where you live, you may have rights over the personal data we hold about you. We aim to honor these rights for everyone, wherever you're located, including:
- Access — ask us what data we hold about you
- Correction — ask us to fix inaccurate information, like a pet's details
- Deletion — ask us to delete your data, including your waitlist entry, pet profiles, and photos
Once the app is live, you'll be able to request deletion directly from the app's 'Delete my data' setting. You can also reach us anytime at [email protected] for any privacy request.
Legal basis for processing (GDPR)
For users in the European Economic Area and UK, our legal bases for processing are: your consent, which you give by choosing to upload a photo or pet details for AI processing (and which you can withdraw anytime by deleting your data), and our legitimate interest in understanding how our website and app are used — which is why we rely on cookieless, aggregate analytics rather than data that identifies you.
Age requirement
Howl Big is intended for people aged 18 and over. We don't knowingly collect data from children. If you believe a child has given us personal data, please contact us and we'll delete it.
Data location and retention
| Data | How long we keep it |
|---|---|
| Waitlist email | Until you unsubscribe or ask us to delete it |
| Original photo upload | Deleted after processing, within 30 days at the latest |
| Reference crop and description | Life of the pet profile |
| Generated portraits | While your subscription is active |
| Pet details and weigh-ins | Life of the pet profile, or until you delete it |
We use reputable cloud infrastructure and service providers to store and process data; exact server locations can vary by provider. Wherever your data is processed, we require our providers to protect it to a comparable standard.
Changes to this policy
We may update this Privacy Policy as Howl Big grows, for example when new features launch. We'll update the date on this page and, for material changes, do our best to let you know, such as by email or an in-app notice.
Contact us
Questions about this policy? Email us at [email protected] — we're happy to help.